Frequently Asked Questions
Frequently Asked Questions - CV + Cover Letter General Questions
Collapsible content
How does this service work?
Simply choose the service that best matches your career level and complete the information form after placing your order. We'll use the information you provide to create a professionally written, tailored CV and/or cover letter.
Who writes my CV and cover letter?
Your documents are professionally created and reviewed with your career goals, experience and target roles in mind. Every order is checked for quality, clarity, structure and presentation before it is delivered.
Are your CVs ATS-friendly?
Yes. Our CVs are designed with Applicant Tracking Systems (ATS) in mind, using clear formatting, appropriate headings and relevant keyword placement to help your CV perform effectively during automated screening.
Will my CV be tailored to my career?
Yes. We tailor the wording, structure, skills and overall positioning of your CV around your experience, career level and the type of roles you are targeting.
Can you help if I am changing careers?
Absolutely. We can reposition transferable skills and relevant experience to help present you effectively when moving into a new industry or career path.
Can you help if I have employment gaps?
Yes. Employment gaps are common and can usually be handled professionally without drawing unnecessary attention to them.
Can I order if I don’t currently have a CV or cover letter?
Yes. You do not need an existing CV or cover letter. You can provide your employment history, qualifications, skills and other relevant information through our order form and we can build your CV and cover letter from scratch.
Can I upload my existing CV or cover letter?
Yes. If you already have a CV and/or cover letter, you can upload it when completing your order form. These can be used alongside the additional information you provide.
Do I need to know exactly what job I want?
No. If you have a general career direction rather than a specific vacancy, we can create a strong CV and cover letter suitable for that type of work. If you do have a particular job in mind, you can provide the job description for additional context.
Frequently Asked Questions - CV + Cover Letter Writing Services
Collapsible content
How long will my CV be?
Most CVs will be one or two pages. Where your experience or specialist background genuinely requires additional space, your CV can be up to three pages.
How long will my cover letter be?
Cover letters are generally kept concise and professional, normally fitting comfortably onto one page.
Is a reference page included?
Yes. A separate professional reference page is included with our CV writing service at no additional cost.
Can I choose the design of my CV?
Yes. You can choose from our selection of professional CV designs so you can select a style that suits your career and personal preference.
Is my cover letter personalised?
Yes. Your cover letter is written around your experience, strengths and career direction rather than using generic copy-and-paste wording.
Will my CV include keywords for the jobs I’m applying for?
Where appropriate, yes. We use relevant terminology and keywords connected to your target roles while keeping the CV natural, accurate and readable.
Can you tailor my cover letter to a specific vacancy?
Yes. You can provide the job description or details of the role you are applying for and we can tailor your cover letter accordingly.
Can you improve an existing CV rather than starting again?
Yes. We can completely rewrite and restructure an existing CV while retaining the useful information and experience already included.
Can you write graduate or entry-level CVs?
Yes. We offer services specifically suited to graduates, school leavers and people at the beginning of their careers, including those with limited professional experience.
Can you write senior, management or specialist CVs?
Yes. Our senior and specialist service is designed for experienced professionals, managers, leaders and people working within specialist or niche industries.
Can I order a cover letter without ordering a CV?
Yes. Our cover letter writing service can be purchased separately.
Frequently Asked Questions - CV + Cover Letter Bundle
Collapsible content
What is included in the CV and Cover Letter Bundle?
Your bundle includes a professionally written CV, a tailored cover letter and a separate reference page.
Will both documents be tailored to the same career direction?
Yes. Your CV and cover letter will be created together so they communicate a consistent message about your experience, strengths and career goals.
Can I provide a specific job advert for my bundle?
Yes. If you are targeting a particular vacancy, you can provide the job description when completing your order information.
Will my cover letter match my CV?
If you order a CV and cover letter bundle, both documents will be written to complement each other and present a consistent professional profile.
Is it cheaper to order the bundle?
Yes. Our bundles offer better value than purchasing the CV and cover letter services separately.
Delivery & Revisions
Collapsible content
How long does my order take?
Our standard turnaround is 2–3 business days once we have received all the information required to complete your order.
Do you offer a faster service?
Yes. Where available, you can select our Express Delivery option and receive your completed order within 24 hours.
When does the turnaround time begin?
Your turnaround time begins once we have received your completed information form and everything reasonably required to begin your order.
Are revisions included?
Yes. Unlimited revisions are included so we can make reasonable amendments to your completed documents until you are happy with the final version.
How will I receive my documents?
Your completed documents will be delivered digitally, ready for you to use when applying for jobs.
Privacy & Information
Collapsible content
Is my information kept confidential?
Yes. We take the privacy of your personal and career information seriously. Your information is only used as required to complete your order and is handled in accordance with our Privacy Policy.
Do you share my information with employers or third parties?
No. We do not send your CV, cover letter or personal information to prospective employers on your behalf unless a separate service specifically states otherwise.
What information will I need to provide?
Depending on your order, we may ask for your employment history, qualifications, skills, achievements, target roles and any existing CV or job description you would like us to consider.
Results & Applications
Collapsible content
Can you guarantee that I will get an interview or job?
No legitimate CV writing service can guarantee an interview or job offer. What we can do is create a strong, professional and well-presented application designed to give you the best possible representation of your experience.
Will my CV work for every job I apply for?
Your CV will be written around your chosen career direction, but we always recommend making small adjustments for particularly important vacancies so that your application closely reflects the requirements of each role.
Can I come back for another CV or cover letter in the future?
Absolutely. If your experience changes, you change careers or you need a cover letter for another opportunity, you can place another order whenever you need additional support.
Frequently Asked Questions - eBooks
Collapsible content
How do I receive my eBook?
Your eBook is delivered digitally after purchase, so you can access it without waiting for shipping.
How soon can I access my eBook?
Access is available immediately once your order is complete.
Do I get lifetime access?
Yes, once purchased, you can keep your eBook and revisit whenever you need it.
Will I receive future updated editions?
Yes, if an updated edition of the eBook is released, you'll receive access to it at no extra cost.
What if i have trouble accessing my download?
Contact us straight away and we'll help you to get access to your purchase.
Can I use the eBooks on my phone, tablet or computer?
Yes, your digital files can be viewed on compatible phones, tablets, laptops and desktop computers.
Are these physical books?
No, all The Career Library products are digital downloads unless a product page specifically says otherwise
Can I share my eBook with someone else?
No, purchases are for the buyer's personal use and should not be redistributed or shared.
Do the eBooks guarantee I'll get a job?
No, the resources are designed to improve your preparation, applications and confidence, but individual results will vary.